2017…KMRD’s Year in Review – A Great Place to Work!

As we close in on 2018, it’s that time of year again when we reflect on what’s happened. 2017 has turned out to be another great year for KMRD.

The company is growing faster than ever before. 2017 was full of highlights and achievements that we’re proud to share with you. Our strategic investments added a tremendous value, growth and stability along with a couple of new awards. What follows are some of our key highlights for the year.

2017 was really something special!


New Clients

KMRD knocked it out of the park. Many clients and another merger. We broke most of our old records.


Annual Growth

Serious growth! 2017 was an impressive year for growth. This validates our approach to risk and insurance.


Our Awards

2017 was an award-winning year for KMRD. We won awards for best agency to work for and fastest growing company.

A lot has changed over the years. Our portfolio has grown from a handful of clients to more than 2000. We would like express a sincere thanks to our loyal clients, referral sources and partners for a wonderful 2017!!

2017 was an Award-Winning year!

Two more incredible numbers for 2017


Client Retention Rate

We’ve been able to maintain our incredibly high retention rate over the last decade.


New Employees in 2017

With over 35+ employees, we now have a very enviable 4:1 employee/client ration.

2017 Corporate Highlights

We love getting awards, but what’s even better? Exceeding commitments to our clients, treating our employees and our community well, and having our “organic” (homegrown) growth exceed our 2017 goals by over 100%! Below is a rundown of our greatest hits for 2017.

  • 22% REVENUE (NEW GROWTH) – Our business grew by another 22%! This homegrown increase 2017 KMRD Growth Chartvalidates our approach to risk and insurance.
  • WE EXPANDED BY 1,600 NEW CLIENTS – We also entered into over 1,600 new client partnerships including a strategic merger with Kueny Insurance Another new record… Wait until you see next year!!!
  • WE’RE PROUD OF OUR 98% CLIENT RETENTION – We retain over 98% of our clients year after year. We are grateful for their loyal partnership.
  • WE HELP CLIENTS ACHIEVE RATE DECREASES – New clients who assigned KMRD as their exclusive representative achieved rate decreases that were better than the marketplace average including more coverage!
  • WE MAINTAIN A VERY DIVERSE CLIENT BASE – No one industry represents more than 11% of our business. We specialize in one thing… improving the fundamentals of risk management.
  • WE MAINTAIN A LOW 4:1 CLIENT TO EMPLOYEE RATIO – We added 7 great people this year!  Staffing levels and technology enable us to provide broader coverage, better claims results, impact safety and loss control support and provide competitive pricing. Our Risk Management Division’s client to employee ratio remains one of the lowest in the industry at 4:1. You will not find a more qualified focused support team.
  • OUR TEAMS DO NOT PLAY CARRIER FAVORITES – No one carrier has more than 13% of our business demonstrates we do not have any standing carrier favorites. The carrier who does the best job for our client will always be our favorite.  


KMRD  was selected as a partner in the Worldwide Broker Network, a strong network of partners with over 500 offices in 6 continents.

Client Support Highlights

  • BETTER COVERAGE THAN YOU’LL FIND ELSEWHERE– We analyzed 1,876 policies in 2017 bringing our database of coverage reviews to a total of 17,478. This equates to over 3 million individual coverage points!  We put this coverage expertise to use for our clients every day!
  • WE CAN NOW BETTER SERVICE INTERNATIONAL CLIENTS – KMRD  was selected as a partner in the Worldwide Broker Network, a strong network of partners with over 500 offices in 6 continents. Our association with WBN allows KMRD to provide internationally integrated service for US-based companies with overseas interest, as well as international companies doing business in the US.
  • WE KEEP GETTING STRONGER IN PROPERTY & CASUALTY / RISK MANAGEMENT – Our approach is unique!  We promise!!  Our coverage expertise is well documented and our philosophy designed to reduce your cost of risk and insurance spend is popular.
  • WE NOW OFFER PERSONAL LINES – KMRD’s addition of Kueny Insurance was completed to protect our individual business owners and their employees personally with great focus on coverage and access to many personal lines insurance carriers. Ask us about some of the crazy things we have seen due to the lack of expertise and focus in this marketplace!
  • OUR HUMAN CAPITAL PRACTICE IS GROWING – We analyze, design, build, and implement client-centric human capital solutions that foster an organization’s ability to attract, retain and motivate talent.
  • WE’RE GROWING IN OUR ABILITY TO DELIVER EMPLOYEE BENEFITS – KMRD’s approach to employee benefits leverages the revenue derived from insurance design, placement and administration to other value added Human Capital Solutions.
  • OUR AGING SERVICES PRACTICE IS THRIVING – Our aging services practice group offers extensive industry knowledge, valuable insight and core coverages tailored to the unique needs of aging services organizations.
  • WE OFFER CAPTIVES – Our captive expertise and access continues to expand.
  • WE’RE NOW A LEADER IN HOME STAGING – We are one of the leading providers of insurance for professional home stagers.
  • PROPERTY PRESERVATION – KMRD’s program supports the insurance needs of property preservation companies.

We analyzed 1,876 policies in 2017 bringing our database of coverage reviews to a total of 17,478.

Misc Business Improvements

  • WE HAVE A SUCCEED RISK MANAGEMENT CENTER – We now offer the most comprehensive insurance risk management platforms available. It includes online safety training modules, HR tools, Cert Tracking, and more.
  • WE MOVED INTO BETTER AND BIGGER OFFICES! – After an extensive search for more space to accommodate our growth, we moved downstairs!  We look forward to showing off our new digs! Want to learn more?
  • WE HIRED A BUNCH OF GREAT PEOPLE – We made a few more strategic hires including a well-known expert in International Risk Management! People who share our values and are highly respected in the industry and community. They are perfect for KMRD!  Want to join the KMRD team? We’re always looking for great people!
  • WE’VE EXPANDED OUR CLIENT ACCESS CENTER – We improved our ability to serve and collaborate with our clients with improvements to our client access center. Check out the new tools and industry forms.

Here’s a few images of our NEW OFFICE!


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KMRD CaresGiving Back

We are proud of our community efforts!  KMRD provided meaningful support to many organization including Feed My Starving Children, Keystone Opportunity Center, Bringing Hope Home.. to name a few.

That wraps it up for the year here at KMRD. 2017 was undoubtedly a good year for the company, our people, and our clients – and there is much to look forward to in 2018. Thanks for reading and wishing you all the best for 2018.

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