COVID-19 Resource Center


KMRD CLIENTS – Please read our COVID-19 FAQ


How KMRD is Responding

As the situation with coronavirus (COVID-19) evolves, the health of our employees, clients, and communities in which we work remains our top priority. We are watching current developments and preparing for a number of scenarios.

We have implemented the following to support our employees and the businesses who depend on KMRD.

Health – We have instituted a formal work from home policy to keep our employees safe and to help curb the spread of the virus. This decision will cause no change in how we support customers. We have provided our employees with additional guidelines, as well as resources to educate themselves about COVID-19 and ways to reduce the risk of spreading germs.

Travel – We’ve temporarily suspended all non-essential business travel and are encouraging employees to use phone and video conferencing instead. We’re conducting all candidate interviews over video conference in place of in-person meetings.

Business Continuity – We will remain 100 percent operational and maintain normal business hours across all groups including Customer Support and Professional Services. We will update this post with any changes to our policies. Employees and customers, thank you for your partnership in helping to minimize the impact of COVID-19 at work and at home.


About Our COVID-19 Resources & Links

KMRD updates this COVID-19 page for clients, employees and the public with links to resources on developments, guidelines, protocols, policies, and tools for practitioners.

Our sources include those provided by the U.S. Centers for Disease Control and Prevention, the Food and Drug Administration, the Centers for Medicare & Medicaid Services and the World Health Organization, as well as COVID-19 reports in credible journals and magazines.


National Information on COVID-19:

3/29/90- US Chamber of Insurance – Excellent Overview of the Coronavirus Aid, Relieveif, and Economic Security Act (CARES)

US Department of Labor – Families First Coronavirus Response Act: Questions and Answers

SBA.gov – The SBA provides low-interest disaster loans to help businesses and homeowners recover from declared disasters.

3/20/20 – IRS.gov – Treasury, IRS and Labor announce plan to implement Coronavirus-related paid leave for workers and tax credits for small and midsize businesses to swiftly recover the cost of providing Coronavirus-related leave

CDC.gov – COVID-19 Questions? Review the official CDC site

WHO.int – WHO Novel Coronavirus (2019-nCoV) Situation Reports

OSHA.gov – OSHA COVID-19 Resources

DOL.gov – Department of Labor: COVID-19 Resources

Microsoft’s COVID-19 Tracker Map


State Specific News & Resources

health.pa.gov – DOH Coronavirus Information for Education

PA Department of Labor’s COVID-19 update on workers compensation including services and provision regarding more relaxed safety committee credit rules

PA Office of Unemployment – PA passes to suspend the 1st week “waiting week” and work search requirement is temporarily waived.

NJ Department of Labor and Workforce Development

3/29/20 – New Jersey Legislature Considering Bill to Force Insurers to Pay Covd-19 Claims


Other Business Resources / News:

consumerfinance.gov – 3/27/20 – CFPB’s FAQ’s on what you need to know about student loans and the coronavirus pandemic. Nice program to use to attract and retain young talent!

CNN.com – 3/27/20 – French Laundry restaurateur Thomas Keller sues insurer for coronavirus losses

Brian Heun’s article published by the Philadelphia Business Journal “Coronavirus is here: These are the keys to developing a business continuity plan

13 Minute Webinar on Remote Workforce Challenges and Solutions including Adapting Your Salesforce

Association of Health Insurance Providers (AHIP) 3-6-20 blog post outlining Health Insurance providers responses / changes to help prevent the spread of COVID-19

Advice for Managing Virtual Teams as Coronavirus Changes Business As Usual

KMRD’s Brian Heun’s LinkedIn Article on Business Continuity Planning for Pandemics

Guidance on Preparing Workplaces for COVID-19


Tips & Tools for Working from Home:

Links to articles with practical tips…

NPR.org – Tips to make working from home work for you

Business Insider – How to work from home during the Coronavirus Outbreak

Free Screen Sharing Service

Free Conferencing Solutions


Caring and Volunteerism:

Feeding America and their network of food banks are continuing to provide food to people in need during these times of uncertainty.


Ideas and Free Education and Fun at Home:

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