Ilene Mastrangelo, Associate Account Manager

Ilene's primary responsibility is to work along side the risk manager in delivering KMRD’s Service Plan to you.

Ilene works closely with the Risk Managers to deliver KMRD’s service plan and she is the first person to review all of the papers and inquiries KMRD receives that impact your business. She also provides day-to-day services on her portfolio of accounts ensuring all questions and needs are addressed promptly and professionally.


  • Day to Day Servicing
  • Policy Quality Control
  • Coordination of Services


  • Licensed Insurance Agent
  • Bachelor’s Degree in Hospitality Management from Widener University

Other Interesting Information

  • Ilene enjoys spending time at the beach with her daughter and cheering her on from the sidelines during sporting events.
  • In her free time, Ilene helps young families who lost someone to cancer; she founded Tom’s Warriors Foundation.