Understanding the Basics

We perform a thorough review of your operations to build a clear and understandable summary of your company's exposures.

We often find coverage gaps that could have been avoided if there had been stronger collaboration and communication with the insurance agent.

At the conclusion of our review, the company owner or CFO is often surprised to learn that their insurance program is not correctly structured to protect the size and scope of their business. KMRD Partners' collaborative approach prevents this from happening again.

Understanding Your Business

Understanding your business is essential when designing an insurance program to protect your assets. There is not enough emphasis on the fact that no two commercial insurance programs are the same. This is not a commodity purchase - a small oversight can be devastating.

A client once said, "You talk quite a bit about the coverage you negotiated for us, but isn't it more important that I understand what I am not covered for?"

From that we developed what we call "the inside out approach"

Quality Control and Attention to Detail

Our document management system enables us to:

  • Gather and consolidate Coverage Summaries from all of our client files, allowing us to compare rates, coverage enhancements, and restrictions, to other clients with the same carrier.
  • Compare the coverage offerings to our database of the broadest endorsements available in the marketplace. This is a significant value to you when the goal is to maximize the amount of coverage available.

Because every one of our Coverage Summaries is profiled, the agency's database of coverage knowledge grows stronger with every additional transaction.

Interestingly enough, most of the enhancements we negotiate come at no additional cost. The underwriter will not offer an enhancement without being asked. By simply asking the question we're able to make a difference for our clients.

Policy Implementation and Review

At KMRD, we do not sell any policies without reading them first. Obvious as this may sound, it is a unique approach. Our analysis is not just a review of the policy's limits and deductibles. Every term, condition and exclusion identified in our Coverage Summaries is checked during this process. By reviewing coverage in this way we make sure the policy is issued correctly and you are "getting what you paid for."

Agencies that were built on a volume of transactions do not have the resources to read every policy they sell.

Our commitment is to keep the service employee to account ratio at an appropriate level, growing our business one client at a time.